Duty Manager

IBIS SINGAPORE ON BENCOOLEN

Singapore, Singapore
Not specified (assumed to be on-site due to the nature of the role).
Bachelor's degree or diploma in hospitality management
Minimum 3 years of relevant experience
Experience with opera pms or similar systems
The Duty Manager position at IBIS Singapore on Bencoolen requires a candidate to oversee hotel operations with a focus on Front Office activities, ensuring guest satisfaction and service excellence. The ideal candidate should have a background in hospitality management, relevant leadership experience, and strong interpersonal skills

Job Summary

  • The Duty Manager provides general management support throughout the hotel ensuring guest satisfaction and smooth daily operations.
  • This role is responsible for maintaining service standards, overseeing staff performance, and ensuring profitability in line with Accor's vision.
  • The incumbent must handle guest complaints promptly and monitor satisfaction through tools like the Voice of the Guest program.

Matching Summary

Match Score: 85

The Duty Manager position at IBIS Singapore on Bencoolen requires a candidate to oversee hotel operations with a focus on Front Office activities, ensuring guest satisfaction and service excellence. The ideal candidate should have a background in hospitality management, relevant leadership experience, and strong interpersonal skills.

Skills & Requirements

Must-have

  • Bachelor's Degree or Diploma in Hospitality Management
  • Minimum 3 years of relevant experience
  • Experience with Opera PMS or similar systems

Nice-to-have

  • Previous leadership experience is an advantage
  • Service-oriented personality with passion for hospitality
  • Strong interpersonal and problem-solving skills

Key Requirements

  • Bachelor's Degree or Diploma in Hospitality Management
  • Minimum 3 years of relevant experience
  • Leadership experience preferred

Work Rights

Not specified

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