Customer Service Representative

Shelter Island Veterinary Hospital

San Diego, CA, United States
Base: $20.00 - $21.00ph doe; bonus/equity: tips; b...
Answering phones and multi-tasking
Handling cash and card transactions
Responding to complaints professionally
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents, answering phones, managing check-ins/check-outs, and maintaining the lobby.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $20.00 - $21.00/hour DOE plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $20.00 - $21.00/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Handling cash and card transactions
  • Responding to complaints professionally
  • Maintaining lobby cleanliness
  • Physical ability to lift 40 lbs
  • Availability on evenings and weekends

Nice-to-have

  • Concierge and chaos coordinator skills
  • Fluent in human and hound
  • People-person and pet-person
  • Charm of a customer service pro

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Solid communication skills
  • Experience with multi-line phones and computer systems
  • Ability to stand, walk, and climb stairs often

Work Rights

Not specified

Tailored Resume

Cover Letter