Customer Service Executive (Frontline Retail Services)

ROFFE INTERNATIONAL HOLDINGS PTE. LTD.

Singapore, Singapore
5.5-day work week, including weekend shifts
Handle customer enquiries via phone email whatsapp
Provide product information on medical devices
Manage showroom inventory and merchandising
BUZUD, a healthcare and medical technology company in Singapore, is seeking a Customer Service Executive to join its frontline retail team. The role focuses on delivering excellent customer service and support while managing inquiries related to medical devices and ensuring smooth showroom operations

Job Summary

  • BUZUD is a leading healthcare company specializing in home-based medical equipment and Continuous Glucose Monitoring Systems.
  • The role involves managing customer enquiries, providing technical guidance on medical devices, and supporting showroom operations.
  • Candidates must be willing to work flexible hours and a 5.5-day work week including weekends.

Matching Summary

Match Score: 85

BUZUD, a healthcare and medical technology company in Singapore, is seeking a Customer Service Executive to join its frontline retail team. The role focuses on delivering excellent customer service and support while managing inquiries related to medical devices and ensuring smooth showroom operations.

Skills & Requirements

Must-have

  • Handle customer enquiries via phone email WhatsApp
  • Provide product information on medical devices
  • Manage showroom inventory and merchandising
  • Work 5.5 day week including weekend days
  • Maintain accurate customer records in CRM

Nice-to-have

  • Fluency in Mandarin Malay or Tamil languages
  • Prior experience in healthcare or retail environments
  • Passion for helping others and empathy
  • Ability to multitask under pressure
  • Willingness to support roadshows and events

Key Requirements

  • Diploma or Degree in Business Healthcare or related field
  • Prior customer service experience preferred
  • Proficiency in Microsoft Office and CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter