The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated
Job Summary
The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.
Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
Obtains accurate demographic, insurance, and physician information on registrations and screens registrations to ensure insurance pre-certification and physician referral requirements are met.
Matching Summary
The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and filing medical charts when indicated.