Associate Otc - Hong Kong & Taiwan (mandarin)

Smith+Nephew

Kuala Lumpur, Malaysia
**
Fluent mandarin and cantonese spoken
Intermediate excel skills required
Customer dispute resolution experience
** Smith+Nephew is seeking an Associate for their Order to Cash operations in Kuala Lumpur, Malaysia, focusing on customer collections, dispute resolution, and process improvements. The ideal candidate will possess fluency in Mandarin and Cantonese, strong communication skills, and preferably some experience in collections or customer service. **

Job Summary

  • The role is responsible for delivering effective Order to Cash processes and collecting outstanding debt from customers.
  • Candidates must be fluent in English, Mandarin, and Cantonese to coordinate queries and manage customer administration needs.
  • Smith+Nephew offers a hybrid work model with comprehensive benefits including medical, dental, vision, and parental leave.

Matching Summary

Match Score: 75

** Smith+Nephew is seeking an Associate for their Order to Cash operations in Kuala Lumpur, Malaysia, focusing on customer collections, dispute resolution, and process improvements. The ideal candidate will possess fluency in Mandarin and Cantonese, strong communication skills, and preferably some experience in collections or customer service. **

Skills & Requirements

Must-have

  • Fluent Mandarin and Cantonese spoken
  • Intermediate Excel skills required
  • Customer dispute resolution experience
  • Payment allocation and reconciliation
  • Credit limit monitoring and reporting

Nice-to-have

  • Fresh graduate or one year experience
  • Proven record of process improvements
  • Strong collaborative relationship building
  • Experience in international environment

Key Requirements

  • Fresh Grad or 1 year experience
  • Fluent English written and spoken
  • Fluent Mandarin written and spoken
  • Fluent Cantonese spoken

Work Rights

Not specified

Tailored Resume

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