BrightLocal is seeking a Partner Customer Success Manager for a 12-month maternity cover role based in Brighton, UK. The position focuses on managing strategic partner accounts, driving retention and growth, and fostering relationships within a B2B SaaS environment
Job Summary
Own the end-to-end success of a portfolio of strategic partner accounts, acting as a trusted advisor from onboarding through the full lifecycle.
Identify and drive upsell and expansion opportunities, acting as the commercial owner for your portfolio with responsibility for revenue outcomes.
At BrightLocal, we are proud to be an equal opportunity employer, and we are committed to building a team where everyone feels welcome, supported, and able to do their best work.
Matching Summary
Match Score: 85
BrightLocal is seeking a Partner Customer Success Manager for a 12-month maternity cover role based in Brighton, UK. The position focuses on managing strategic partner accounts, driving retention and growth, and fostering relationships within a B2B SaaS environment.
Salary
Dependent on experience
Skills & Requirements
Must-have
strategic partner account management
B2B SaaS environment
drive retention and expansion
senior stakeholder relationships
commercial ownership
Nice-to-have
trusted advisor role
platform adoption education
cross-functional collaboration
process improvement identification
Key Requirements
Proven experience in Customer Success, Account Management, or Partnerships
Experience managing senior stakeholders and strategic accounts