Afc Advisor - Aviva Autocare Centre

Aviva Canada

Mississauga, ON, CA
Base: $60,000 to $70,000; bonus/equity: eligibilit...
Onsite
2-3 years customer service experience
1-2 years collision repair estimating
Excellent organizational and time management skills
Aviva Canada is seeking an Afc Advisor for its AutoCare Centre in Mississauga, ON, aimed at enhancing customer experience in the collision repair industry. The role requires strong customer service skills and experience in collision repair estimating, with a focus on delivering exceptional service and fostering a collaborative culture

Job Summary

  • The role involves conducting estimates virtually from a Mississauga hub to transform the customer experience in collision repair.
  • Advisors are expected to prioritize incoming requests in real-time and ensure databases are accurate for daily operations.
  • Employees will enjoy medical and dental benefits, eligibility for an annual bonus, and various retirement savings options.

Matching Summary

Match Score: 85

Aviva Canada is seeking an Afc Advisor for its AutoCare Centre in Mississauga, ON, aimed at enhancing customer experience in the collision repair industry. The role requires strong customer service skills and experience in collision repair estimating, with a focus on delivering exceptional service and fostering a collaborative culture.

Salary

Base: $60,000 to $70,000; Bonus/Equity: Eligibility for annual bonus based on performance; Benefits: Medical, dental, RRSP, vacation package provided

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • 1-2 years collision repair estimating
  • Excellent organizational and time management skills

Nice-to-have

  • Knowledge of insurance principles
  • Understanding of end-to-end claims process
  • Post-secondary education asset
  • Familiarity with Mitchell or Bodyshop Connect software

Key Requirements

  • 2-3 years customer service experience
  • 1-2 years collision repair estimating experience
  • Post-secondary education (asset)

Work Rights

Not specified

Tailored Resume

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