Part-time, rota’d basis (17.5 hours/week, monday to saturday)
Customer service experience
Effective communication skills
Problem-solving abilities
Santander is seeking a Customer Experience Advisor for their Sevenoaks branch, focusing on delivering exceptional customer service in a retail banking environment. The role involves assisting customers with transactions, queries, and technology, while promoting a customer-centric approach within a supportive team culture
Job Summary
Santander is evolving into a technology-driven organisation with people at the heart of this journey, driving a customer-centric transformation.
As a Customer Experience Advisor, you will be a listener and problem solver, assisting customers with transactions, queries, technology, and fraud protection.
The role offers a starting salary of £27,138 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and various wellbeing and growth opportunities.
Matching Summary
Match Score: 85
Santander is seeking a Customer Experience Advisor for their Sevenoaks branch, focusing on delivering exceptional customer service in a retail banking environment. The role involves assisting customers with transactions, queries, and technology, while promoting a customer-centric approach within a supportive team culture.
Salary
Base: £27,138; Bonus/Equity: £500 annual cash allowance; Benefits: 25 days holiday plus bank holidays, pension, healthcare, protection, share plans, product discounts, wellbeing support, family leave