Customer Service And Asset Management Executive

CHEP, A Brambles Company

Hybrid
Lead resolution of complex customer inquiries
Monitor asset movement and control transactions
Ensure billing accuracy and resolve disputes
You will join an international organization operating in 60 countries with a pioneering sustainable share-and-reuse business model

Job Summary

  • You will join an international organization operating in 60 countries with a pioneering sustainable share-and-reuse business model.
  • Key responsibilities include leading the resolution of critical customer inquiries, overseeing billing disputes, and monitoring account performance using financial reports.
  • The role offers a hybrid work model, empowering you to bring your authentic self while contributing to global sustainability efforts.

Matching Summary

You will join an international organization operating in 60 countries with a pioneering sustainable share-and-reuse business model.

Skills & Requirements

Must-have

  • Lead resolution of complex customer inquiries
  • Monitor asset movement and control transactions
  • Ensure billing accuracy and resolve disputes
  • Conduct stock audits and on-site service
  • Utilize CRM and ERP systems for data management

Nice-to-have

  • Proactive communication and relationship building
  • Continuous process improvement mindset
  • Ability to coach team members
  • Strong problem-solving and root cause analysis skills
  • Experience with digital platform adoption

Work Rights

Not specified

Tailored Resume

Cover Letter