Patient Service Representative (psr), Specialty Clinics
Advocate Health
Milwaukee, Wisconsin, US
Pyy range $19.80 - $31.20; bonus/equity: not speci...
Onsite
Proficiency in electronic medical records (emr/ehr)
Knowledge of medical terminology
Patient intake and complex scheduling
Advocate Health is seeking a full-time Patient Service Representative for its Specialty Clinics in Milwaukee, Wisconsin. The role involves patient registration, managing electronic health records, and providing outstanding customer service while ensuring compliance with healthcare regulations
Job Summary
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
Checks in and registers patients; obtains and verifies complete demographic, guarantor, and insurance information; discusses and collects co-pays and other out-of-pocket patient responsibilities.
Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.
Matching Summary
Match Score: 85
Advocate Health is seeking a full-time Patient Service Representative for its Specialty Clinics in Milwaukee, Wisconsin. The role involves patient registration, managing electronic health records, and providing outstanding customer service while ensuring compliance with healthcare regulations.
Salary
Pay Range $19.80 - $31.20; Bonus/Equity: Not specified; Benefits: Health and welfare benefits, PTO, retirement offerings, educational assistance
Skills & Requirements
Must-have
Proficiency in Electronic Medical Records (EMR/EHR)
Knowledge of Medical Terminology
Patient Intake and Complex Scheduling
HIPAA Compliance
Insurance Basics Knowledge
Government Agency Compliance
Nice-to-have
Extraordinary customer service
Excellent service recovery skills
Independent thinking and problem-solving
Collaborative work environment
Proactive communication
Key Requirements
High School Diploma or GED
Proficiency with EPIC EMR
Experience with Microsoft Office Suite
Ability to manage high-volume workloads
Ability to handle sensitive and confidential information