Job Summary

• The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.
• Engages patients in a polite, prompt, and compassionate manner during all practice-based patient interactions and performs clerical service delivery functions.
• Maintains a solution-oriented/creative mindset to effectively anticipate and tend to patient needs by partnering with other organizational team members/departments.

Matching Summary

Skills & Requirements

Key Requirements

• High School graduate or equivalent
• Minimum one year practice-based experience
• Customer Service experience preferred
• Excellent communication skills
• Ability to communicate concisely and clearly

Work Rights