Service & Engagement Team Leader

Target Inc

Bourbonnais, IL, United States
Starting pyy range: $22.50 - $24.50 ph; full pyy r...
On-site
Guest experience commitments
Team member accountability
Guest engagement and resolution
Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience

Job Summary

  • Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
  • Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.

Matching Summary

Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.

Salary

Starting pay range: $22.50 - $24.50 per hour; Full pay range: $22.50 - $38.25 per hour; Benefits: comprehensive health benefits, 401(k), employee discount, paid sick leave, paid national holidays, paid vacation

Skills & Requirements

Must-have

  • guest experience commitments
  • team member accountability
  • guest engagement and resolution
  • retail business fundamentals
  • daily workload planning
  • leading hourly team members

Nice-to-have

  • valuing diverse voices
  • authentic and respectful approach
  • creating equitable experiences
  • positive team culture

Key Requirements

  • High school diploma or equivalent
  • At least 18 years of age
  • Lead and hold others accountable
  • Ability to communicate on multiple frequency devices
  • Operate handheld scanners and technology equipment

Work Rights

Not specified

Tailored Resume

Cover Letter