Lead Customer Success Manager (remote)

Jobgether

Maryland, US
Fully remote
Own customer lifecycle
Cultivate strong relationships
Act as trusted advisor
Jobgether is seeking a Lead Customer Success Manager to manage the customer lifecycle of strategic accounts remotely. The role emphasizes relationship-building and collaboration with the sales team to maximize customer satisfaction and value

Job Summary

  • In this role, you will own the Customer Lifecycle for a set of Strategic accounts, starting from onboarding and implementation, and extending to adoption and renewals.
  • Your ability to cultivate strong relationships and act as a trusted advisor will be crucial.
  • Collaborating closely with the Sales Team, you'll help fulfill customer objectives and ensure that clients gain maximum business value from our services.

Matching Summary

Match Score: 85

Jobgether is seeking a Lead Customer Success Manager to manage the customer lifecycle of strategic accounts remotely. The role emphasizes relationship-building and collaboration with the sales team to maximize customer satisfaction and value.

Skills & Requirements

Must-have

  • Own customer lifecycle
  • Cultivate strong relationships
  • Act as trusted advisor
  • Collaborate with Sales Team

Nice-to-have

  • Maximize business value
  • Strategic account management

Key Requirements

  • Senior Customer Success Manager experience

Work Rights

Not specified

Tailored Resume

Cover Letter