Customer Banking Specialist - Newtown

Txcba

Newtown, AU
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** Txcba is seeking a part-time Customer Banking Specialist for their Newtown branch, responsible for providing exceptional customer service and financial advice to clients. The role requires strong communication skills and a genuine interest in helping customers achieve their financial goals. **

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, and process credit product applications, while also completing Financial Health Checks.
  • The role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing the company's processes and risk-adverse culture.

Matching Summary

Match Score: 75

** Txcba is seeking a part-time Customer Banking Specialist for their Newtown branch, responsible for providing exceptional customer service and financial advice to clients. The role requires strong communication skills and a genuine interest in helping customers achieve their financial goals. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Interest in financial wellbeing
  • Build career with CommBank
  • Support Aboriginal and/or Torres Strait Islander Peoples
  • Network across Indigenous Employee Network

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask right questions
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

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