Job Summary

• The mission is to bring happiness to life by harnessing the joy of play, and outstanding customer experience starts with smart, scalable support solutions.
• This role is responsible for crafting, launching, and continuously refining automation workflows across the entire customer lifecycle—reducing manual effort, improving resolution rates, and ensuring customer tooling supports efficient, high-quality service delivery at scale.
• We live by our People First principle. Regardless of where, when, or how they work, our team members have opportunities to elevate their careers, and grow alongside us.

Matching Summary

Skills & Requirements

Key Requirements

• Experience with customer support tooling
• Analytical approach to performance data
• Comfortable building logic-based workflows
• Experience in scaled customer operations

Work Rights