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NICE is seeking an Education Professional for its Pune, India location to support global training operations through Learning Management System (LMS) processes and customer interactions. The ideal candidate should possess strong operational accuracy and excellent communication skills, with experience in LMS management and a proactive approach to process improvements.
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Job Summary
Support global customers, partners, and internal teams with training registrations and related queries.
Manage end-to-end training coordination, including scheduling classes, enrolments, approvals, prerequisites, and user training records in the LMS.
Contribute to process improvements and adoption of automation and AI-assisted tools.
Matching Summary
Match Score: 75
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NICE is seeking an Education Professional for its Pune, India location to support global training operations through Learning Management System (LMS) processes and customer interactions. The ideal candidate should possess strong operational accuracy and excellent communication skills, with experience in LMS management and a proactive approach to process improvements.
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Skills & Requirements
Must-have
Learning Management System (LMS) experience
Excellent written communication skills
Strong attention to detail
Proficiency in Microsoft Excel
Global user base support
Nice-to-have
Proactive and solution-oriented approach
Openness to process improvements
Willingness to learn new systems
Collaborate effectively with cross-functional teams
Key Requirements
Bachelor’s degree preferred or equivalent experience
Hands-on experience working with a Learning Management System (LMS)
Experience with Cornerstone (CSOD) or similar enterprise LMS is a strong advantage
Ability to support a global user base across time zones