Job 81903

AutoZone

Second level support
Store system issues
Phone resolution
Provides second level support for AutoZone Store Technical Support concerning store system issues

Job Summary

  • Provides second level support for AutoZone Store Technical Support concerning store system issues.
  • Handles problems of a sensitive nature or that require extensive research to resolve.
  • Provides phone resolution, hardware replacement and dispatch of on-site technician if necessary.

Matching Summary

Provides second level support for AutoZone Store Technical Support concerning store system issues.

Skills & Requirements

Must-have

  • second level support
  • store system issues
  • phone resolution
  • hardware replacement
  • troubleshoot devices
  • fluent in English and Spanish

Nice-to-have

  • superior service
  • fast and prompt interaction
  • Portuguese language skills

Key Requirements

  • High school diploma or equivalent
  • 1-2 years of experience
  • Customer Contact Specialist / Technical Support / Customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter