Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may have during their stay
Job Summary
Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may have during their stay.
Responsible for optimizing hotel occupancy, room rate, handling guest complaints professionally and effectively.
Take every opportunity to be a “salesperson” by active selling of special promotions and facilities available within the Hotel.
Matching Summary
Responsible for maintaining high quality of guest services primarily in the areas of arrivals, departures, rooming, food & services and special needs and enquiries that guests may have during their stay.