Assistant Manager, General Insurance Claims

Blue Cross

Hong Kong, Hong Kong
Claim investigation and settlement
Service provider management
Claims system enhancement
Responsible for determining the validity and authorising settlement of group health insurance claims

Job Summary

  • Responsible for determining the validity and authorising settlement of group health insurance claims.
  • Pro-actively handle claim cases, including timely investigation into suspicious abuse claims, cost-effectiveness engagement of service providers, regular claims follow up, provide guidance and coaching to subordinates on claims, insurance / risk issues and performance.
  • Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

Matching Summary

Responsible for determining the validity and authorising settlement of group health insurance claims.

Skills & Requirements

Must-have

  • claim investigation and settlement
  • service provider management
  • claims system enhancement
  • customer service experience

Nice-to-have

  • self-motivated
  • ability to multitask
  • progress in achieving ANZIIF or ACII qualification

Key Requirements

  • 7 years relevant experience
  • 3 years supervisory experience
  • University degree or secondary education
  • Fulfilment of fit and proper criteria
  • Passes in IIQE Paper 1 & 2
  • Intermediate to advanced Excel skills
  • Good knowledge of insurance product

Work Rights

Not specified

Tailored Resume

Cover Letter