Wintrust Financial Corporation is seeking a Customer Service Representative for its subsidiary, FIRST Insurance Funding. The role requires handling customer inquiries, with a focus on bilingual Spanish speakers, and offers competitive benefits and a supportive work culture
Job Summary
As a Customer Service Representative, you will be responsible for answering incoming calls/web chats and assisting customers by providing information or resolving issues.
The company offers an award-winning culture with competitive pay, discretionary bonuses, and comprehensive benefits including medical, dental, vision, and a 401k plan with a generous company match.
With over 200 community bank locations, the organization promotes from within and encourages an entrepreneurial spirit with multiple opportunities for development and upward mobility.
Matching Summary
Match Score: 85
Wintrust Financial Corporation is seeking a Customer Service Representative for its subsidiary, FIRST Insurance Funding. The role requires handling customer inquiries, with a focus on bilingual Spanish speakers, and offers competitive benefits and a supportive work culture.
Salary
Base: $17.30-$22.60 per hour; Bonus/Equity: Eligible for annual bonus and $1.00/hour differential for Spanish queue; Benefits: Medical, Dental, Vision, Life, 401k match, Tuition reimbursement
Skills & Requirements
Must-have
1+ years customer service experience
Bilingual Spanish required
Ability to work 10:00am to 7:00pm shift
Nice-to-have
Prior call center or finance experience
Some college education preferred
Excellent interpersonal skills
Key Requirements
High school diploma or equivalent
Basic computer skills in PC, Microsoft Word/Excel & Internet