Helpdesk Support, Client Services- Analyst/senior Analyst- Perm

TANGSPAC SEARCH PRIVATE LIMITED

Singapore, Singapore, Singapore
Sgd 3,500 - 4,500 / monthly pm
On-site
Client enquiry handling
Retail and corporate account opening
Kyc/aml screening and due diligence
Tangspac Search Private Limited is seeking a Helpdesk Support Analyst/Senior Analyst for their Client Services team in Singapore. The ideal candidate will have 1-3 years of experience in financial services, particularly in client servicing and operations, and will be responsible for front-line client support and account management

Job Summary

  • We are looking for a detail-oriented and customer-focused Helpdesk Officer to join our Client Services team.
  • You will serve as the first point of contact for clients, handling front-line enquiries and ensuring smooth processing of account-related requests in a fast-paced financial services environment.
  • The company is a leading brokerage and investment bank with a reach extending across ASEAN, the UK and the US, offering a comprehensive suite of financial services.

Matching Summary

Match Score: 85

Tangspac Search Private Limited is seeking a Helpdesk Support Analyst/Senior Analyst for their Client Services team in Singapore. The ideal candidate will have 1-3 years of experience in financial services, particularly in client servicing and operations, and will be responsible for front-line client support and account management.

Salary

SGD 3,500 - 4,500 / Monthly

Skills & Requirements

Must-have

  • Client enquiry handling
  • Retail and corporate account opening
  • KYC/AML screening and due diligence
  • Account maintenance processing
  • Microsoft Office proficiency
  • Email management skills

Nice-to-have

  • Customer service mindset
  • Strong communication skills
  • Attention to detail
  • Ability to multitask and prioritise
  • Proactive team player

Key Requirements

  • 1–3 years relevant financial services experience
  • Diploma or bachelor’s degree in business or finance
  • Experience in client onboarding and account servicing
  • Familiarity with regulatory KYC/AML requirements

Work Rights

Not specified

Tailored Resume

Cover Letter