Sr. Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
$113,800 usd - $170,800 usd; role may be eligible ...
**
Ai/ml or data-driven solutions
Talent acquisition workflows
Customer success framework
** Workday is seeking a Sr. Specialized Customer Success Manager for Talent AI, a remote role focused on enhancing customer success in AI-driven Talent Acquisition. The ideal candidate will have significant experience in customer-facing roles and a strong understanding of AI/ML products and Talent Acquisition. **

Job Summary

  • As a specialized team, you will focus on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.
  • You will serve as a strategic partner to customers, guiding them through organizational change, workflow redesign, and operating model shifts to unlock the full value of AI in Talent Acquisition.
  • The company offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Sr. Specialized Customer Success Manager for Talent AI, a remote role focused on enhancing customer success in AI-driven Talent Acquisition. The ideal candidate will have significant experience in customer-facing roles and a strong understanding of AI/ML products and Talent Acquisition. **

Salary

$113,800 USD - $170,800 USD; Role may be eligible for bonus/commission/stock; Comprehensive benefits

Skills & Requirements

Must-have

  • AI/ML or data-driven solutions
  • Talent Acquisition workflows
  • Customer Success framework
  • strategic customer engagements
  • customer advocacy opportunities

Nice-to-have

  • organizational change management
  • bold ideas and genuine care
  • curious minds and courageous collaborators
  • sun-drenched optimism and drive

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven products experience
  • 2+ years Talent Acquisition or Human Resources experience
  • Bachelor's degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

Cover Letter