Chef D'équipe H/f

Europcar Mobility Group

Strasbourg, France
Base: fixed + attractive monthly variable; bonus/e...
Fully remote
Team leadership and performance monitoring
Customer reception and service standards
Staff scheduling and training
Europcar Mobility Group is seeking a Chef d'équipe (Team Leader) for their Strasbourg locations, responsible for managing front office teams and ensuring top-tier customer service. The role emphasizes leadership skills, experience in team management, and a commitment to customer satisfaction

Job Summary

  • As a Team Leader, you will be an intermediate manager for Front Office teams, responsible for animating and managing Commercial Advisor teams by monitoring performance indicators.
  • You will ensure customer reception according to Europcar standards, manage team schedules, and oversee the training of new employees.
  • Europcar offers an innovative training program, prioritizes customer relations, values teamwork through collective bonuses, rewards individual performance with attractive variable pay, and promotes internal advancement.

Matching Summary

Match Score: 85

Europcar Mobility Group is seeking a Chef d'équipe (Team Leader) for their Strasbourg locations, responsible for managing front office teams and ensuring top-tier customer service. The role emphasizes leadership skills, experience in team management, and a commitment to customer satisfaction.

Salary

Base: Fixed + attractive monthly variable; Bonus/Equity: Year-end bonus; Benefits: Meal vouchers and health insurance

Skills & Requirements

Must-have

  • Team leadership and performance monitoring
  • Customer reception and service standards
  • Staff scheduling and training
  • Reporting to Agency Manager
  • Logistical and administrative support

Nice-to-have

  • Commitment to customer satisfaction
  • Teamwork and collaboration
  • Adaptability and listening skills

Key Requirements

  • Solid first experience in team management
  • Fluent English speaking
  • Valid B driving license

Work Rights

Not specified

Tailored Resume

Cover Letter