Customer Relationship Specialist - Sunnybank Hills

Bank of Queensland

Sunnybank Hills, Australia
Not specified; not specified; comprehensive benefi...
**
Confident communication skills
Previous customer service experience
Proactive solutions-focused mindset
** The Bank of Queensland is seeking a Customer Relationship Specialist for their Sunnybank Hills branch. The role involves engaging with customers to identify their financial needs, managing loan requests, and supporting team development, while offering opportunities for career growth in lending. **

Job Summary

  • You will serve as the welcoming face of BOQ by engaging customers to uncover their financial goals and match them with appropriate banking solutions.
  • The role includes managing loan maintenance requests and identifying opportunities for referrals to specialist teams like Home Lending and Business Banking.
  • BOQ offers comprehensive benefits including flexible working arrangements, discounted financial products, and paid parental leave with no minimum requirements.

Matching Summary

Match Score: 75

** The Bank of Queensland is seeking a Customer Relationship Specialist for their Sunnybank Hills branch. The role involves engaging with customers to identify their financial needs, managing loan requests, and supporting team development, while offering opportunities for career growth in lending. **

Salary

Not specified; Not specified; Comprehensive benefits package including salary sacrificing options

Skills & Requirements

Must-have

  • Confident communication skills
  • Previous customer service experience
  • Proactive solutions-focused mindset

Nice-to-have

  • Experience in consumer lending
  • Collaborative spirit
  • Drive to go above and beyond

Key Requirements

  • Previous experience in customer service
  • Ideally within banking or financial services
  • Ability to navigate financial systems

Work Rights

Not specified

Tailored Resume

Cover Letter