Customer Experience Advisor | S1 | Retail Banking | Worksop & Retford Branch, Twinned Site

Santander

Worksop, United Kingdom
Base: £25,000; benefits: £500 annual cash allowanc...
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Customer service delivery
Effective communication with customers
Day-to-day transactions and queries
** Santander is seeking a Customer Experience Advisor for their Worksop & Retford branches, focusing on delivering exceptional customer service and problem-solving in a dynamic retail banking environment. The role, a fixed-term contract for 35 hours per week, emphasizes a flexible and multi-skilled approach to customer interactions. **

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.
  • You will be responsible for acting as the first point of contact for customers, assisting with transactions, queries, and servicing.
  • Benefits include a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and wellbeing support.

Matching Summary

Match Score: 75

** Santander is seeking a Customer Experience Advisor for their Worksop & Retford branches, focusing on delivering exceptional customer service and problem-solving in a dynamic retail banking environment. The role, a fixed-term contract for 35 hours per week, emphasizes a flexible and multi-skilled approach to customer interactions. **

Salary

Base: £25,000; Benefits: £500 annual cash allowance, 25 days' holiday plus bank holidays, pension contributions, voluntary healthcare, death-in-service benefit, income protection insurance, share plans, staff product deals

Skills & Requirements

Must-have

  • Customer service delivery
  • Effective communication with customers
  • Day-to-day transactions and queries
  • Answering customer calls
  • Building customer relationships

Nice-to-have

  • Desire to go above-and-beyond
  • Flexible, can-do approach
  • Openness to broad range of activities
  • Ability to grow and adapt

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Ability to communicate effectively
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter