As Front Office Manager at Sofitel Brisbane Central, you will play a pivotal leadership role in shaping exceptional first impressions, driving seamless front office operations, and cultivating a high-performing team dedicated to delivering outstanding guest experiences
Job Summary
As Front Office Manager at Sofitel Brisbane Central, you will play a pivotal leadership role in shaping exceptional first impressions, driving seamless front office operations, and cultivating a high-performing team dedicated to delivering outstanding guest experiences.
We are committed to your professional growth, offering leadership development pathways, global mobility opportunities and industry-leading training programs.
Thrive in our Sofitel Brisbane Central community, with: Heartist benefits including global accommodation and dining discounts for you, your family and friends.
Matching Summary
As Front Office Manager at Sofitel Brisbane Central, you will play a pivotal leadership role in shaping exceptional first impressions, driving seamless front office operations, and cultivating a high-performing team dedicated to delivering outstanding guest experiences.
Skills & Requirements
Must-have
Oversee front office operations
Lead and train front office team
Enhance guest satisfaction and loyalty
Manage guest complaints
Monitor key performance indicators
Implement efficient check-in/out procedures
Nice-to-have
Commercial thinking drives results
Elevate performance and create personalized guest experiences