Associate Director Of Events & Guest Services

University of Arkansas

Fayetteville, AR, US
Base: $67,909; bonus/equity: not specified; benefi...
Not specified
Bachelor's degree in hospitality or related field
Four years of event management experience
Two years of staff supervision experience
The University of Arkansas seeks an Associate Director of Events & Guest Services to oversee event coordination, guest relations, and service delivery within the Arkansas Union. The role requires strategic leadership and management of a high-volume service team, ensuring exceptional experiences for guests while supporting student success

Job Summary

  • The Associate Director provides strategic leadership and operational oversight for all Arkansas Union events and guest-facing operations.
  • This role oversees budget and billing while managing a large service team to ensure exceptional service delivery across reservations and event setup.
  • The University of Arkansas offers a comprehensive benefits package including health insurance, tuition waivers, and retirement contributions ranging from 5 to 10%.

Matching Summary

Match Score: 85

The University of Arkansas seeks an Associate Director of Events & Guest Services to oversee event coordination, guest relations, and service delivery within the Arkansas Union. The role requires strategic leadership and management of a high-volume service team, ensuring exceptional experiences for guests while supporting student success.

Salary

Base: $67,909; Bonus/Equity: Not specified; Benefits: Health, dental, life, disability insurance, tuition waivers, 12 holidays, immediate leave accrual, 5-10% retirement contribution

Skills & Requirements

Must-have

  • Bachelor's degree in hospitality or related field
  • Four years of event management experience
  • Two years of staff supervision experience
  • Experience with EMS, Mazévo, or 25Live systems

Nice-to-have

  • Master's degree in higher education or project management
  • Hands-on AV and production services knowledge
  • Experience in university student union settings
  • Strong risk management and safety practices

Key Requirements

  • Minimum four years progressively responsible experience in event management
  • Minimum two years experience working in event/reservations management systems
  • Minimum two years of staff supervision experience
  • Proof of legal authority to work in the United States

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter