Customer Operations Specialist

octopusenergy.it

London, GB
On-site
Email communication skills
Online chat support experience
Operational process execution
The role involves delighting customers by speaking to them over email and online chat while managing operational processes

Job Summary

  • The role involves delighting customers by speaking to them over email and online chat while managing operational processes.
  • Octopus Electroverse is a global leader in eMobility with over 1 million connected electric vehicle chargers.
  • This position offers a hybrid working model based in the London office with 2-3 days of remote work per week.

Matching Summary

The role involves delighting customers by speaking to them over email and online chat while managing operational processes.

Skills & Requirements

Must-have

  • Email communication skills
  • Online chat support experience
  • Operational process execution

Nice-to-have

  • Passion for electric vehicle ownership
  • Experience in fast-paced growth environment
  • Ability to work hybrid schedule

Key Requirements

  • Standard hours Monday to Friday
  • Willingness to work from London office

Work Rights

Not specified

Tailored Resume

Cover Letter