Customer Service Representative

aspenview

San Juan, PR, Puerto Rico
Base: competitive base; bonus/equity: not specifie...
On-site
Bilingual english/spanish communication
Video conferencing technology proficiency
Customer-facing video chat support
AspenView is a people-first, purpose-driven company that believes great culture drives great outcomes

Job Summary

  • AspenView is a people-first, purpose-driven company that believes great culture drives great outcomes.
  • Successful Customer Service Representatives will deliver personalized shopping experiences via video chat, helping customers make confident purchasing decisions.
  • The role offers competitive base pay, comprehensive benefits, flexible work models, and real growth opportunities within an inclusive and respectful culture.

Matching Summary

AspenView is a people-first, purpose-driven company that believes great culture drives great outcomes.

Salary

Base: Competitive base; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and wellness support

Skills & Requirements

Must-have

  • Bilingual English/Spanish communication
  • Video conferencing technology proficiency
  • Customer-facing video chat support
  • High-volume retail customer service
  • U.S. customer experience standards
  • Flexible shift availability including evenings and weekends

Nice-to-have

  • Sales or consultative selling background
  • Experience with FaceTime or Zoom
  • Multilingual abilities
  • Patient and empathetic customer approach
  • Specialized retail experience

Key Requirements

  • 1-3 years retail or e-commerce experience
  • Experience supporting U.S.-based customers preferred
  • Strong attendance and punctuality
  • Ability to comply with security and confidentiality policies

Work Rights

PR required

Tailored Resume

Cover Letter