As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Job Summary
As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
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Matching Summary
As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Skills & Requirements
Must-have
Exceptional customer service delivery
Clear articulation of financial terms
Problem solving and effective solutions
Championing processes and procedures
Risk-adverse culture adherence
Nice-to-have
Building a career with CommBank
Genuine interest in financial services
Positive impact on customers' lives
Key Requirements
Experience in financial services, retail or hospitality
Ability to ask questions and find solutions
Ability to work in a busy retail environment
Availability for roster: Tuesday, Thursday & Friday 10.00am - 3.00pm