Not specified (assumed to be in-branch as per job description)
Proven experience delivering exceptional customer service
Ability to articulate financial terms clearly
Experience in financial services or retail environment
CommBank is seeking a Customer Banking Specialist for its Elsternwick branch, where the role involves providing exceptional customer service and financial advice to enhance clients' banking experiences. Ideal candidates will have experience in customer service, strong communication skills, and a dedication to customer-centric solutions
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
You will have in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
The role involves completing Financial Health Checks to assess customer needs and identify changes while providing holistic solutions.
Matching Summary
Match Score: 85
CommBank is seeking a Customer Banking Specialist for its Elsternwick branch, where the role involves providing exceptional customer service and financial advice to enhance clients' banking experiences. Ideal candidates will have experience in customer service, strong communication skills, and a dedication to customer-centric solutions.
Skills & Requirements
Must-have
Proven experience delivering exceptional Customer Service
Ability to articulate financial terms clearly
Experience in Financial Services or Retail environment
Nice-to-have
Genuine interest in building a career with CommBank
Ability to work in a busy commercial retail environment
Championing risk-adverse culture and processes
Key Requirements
Proven experience in Financial Services, Retail, or Hospitality
Excellent communication skills
Ability to ask the right questions and act with integrity