Digital Journey Optimisation Manager

x15ventures

Digital customer experience optimisation
Drive end-to-end digital delivery
A/b experimentation and measurement
You’ll play a key role connecting CommBank customers with differentiated digital products and services, while enabling our ventures to benefit from fast-tracked, cost-effective growth through CommBank channels

Job Summary

  • You’ll play a key role connecting CommBank customers with differentiated digital products and services, while enabling our ventures to benefit from fast-tracked, cost-effective growth through CommBank channels.
  • Using your customer-focussed, analytics and digital expertise, you will help to identify breakpoints in digital customer experiences and drive solutions to increase conversions and improve the customer experience.
  • Enjoy a flexible and dynamic startup environment and access to the best in class benefits that CommBank offers.

Matching Summary

You’ll play a key role connecting CommBank customers with differentiated digital products and services, while enabling our ventures to benefit from fast-tracked, cost-effective growth through CommBank channels.

Skills & Requirements

Must-have

  • Digital customer experience optimisation
  • Drive end-to-end digital delivery
  • A/B experimentation and measurement
  • Adobe Target, Adobe Analytics
  • Data-driven tactical roadmap development
  • Acquisition and retention outcomes

Nice-to-have

  • Customer-focused analytics expertise
  • Startup environment
  • Grit and grace
  • Community of galvanisers, thinkers, doers

Key Requirements

  • Proven channel and stakeholder management experience
  • Strong analytical and financial acumen
  • Ability to identify new business opportunities
  • Hands-on experience with conversion optimisation platforms

Work Rights

Not specified

Tailored Resume

Cover Letter