As Assistant Manager, you will support the Shop Manager in all business areas, ensuring a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals
Job Summary
As Assistant Manager, you will support the Shop Manager in all business areas, ensuring a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.
Responsibilities include driving sales, educating customers on brand values, leading and developing the team, and ensuring operational excellence through adherence to policies and procedures.
Lush offers a fun and funky store atmosphere, a 50% product discount, an unconventional retail structure, and opportunities for growth.
Matching Summary
As Assistant Manager, you will support the Shop Manager in all business areas, ensuring a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.
Skills & Requirements
Must-have
Customer service excellence
Brand value education
Product knowledge
Sales goal achievement
Team motivation
Operational standards adherence
Nice-to-have
Individualism encouraged
Entrepreneurial spirit
Unconventional retail structure
Key Requirements
1-3 years managing or supervising in a retail environment
Excellent listening and communication skills
Excellent analytical, critical thinking and troubleshooting skills
Excellent organization and time management skills
Strong customer service, supervisory and sales skills
Knowledge and interest in skincare, natural beauty and ethical business