Store Operations Team Leader

Dunelm Careers

All Locations
£14.76 ph; equivalent: £30,703.67 annually; not sp...
On-site
Customer obsessed mindset
Solid management experience in retail
Visual merchandising expertise
You will be the creative force behind the shop floor, turning every display into an experience that delights customers

Job Summary

  • You will be the creative force behind the shop floor, turning every display into an experience that delights customers.
  • The role requires leading a passionate team to keep standards sky-high while driving sales and boosting basket sizes through effective upselling.
  • You must consistently deliver exceptional customer service to support strong CSAT scores and ensure every interaction is welcoming and memorable.

Matching Summary

You will be the creative force behind the shop floor, turning every display into an experience that delights customers.

Salary

£14.76 per hour; Equivalent: £30,703.67 annually; Not specified

Skills & Requirements

Must-have

  • Customer obsessed mindset
  • Solid management experience in retail
  • Visual merchandising expertise
  • Team coaching and mentoring skills
  • Shop floor operational leadership

Nice-to-have

  • Passion for good design
  • Ability to boost impulse buys
  • Fresh perspectives on store culture
  • Strong communication skills
  • Drive to create joyful experiences

Key Requirements

  • Management experience in customer-facing roles
  • Experience in retail or hospitality sectors
  • Proven ability to smash KPIs

Work Rights

Not specified

Tailored Resume

Cover Letter