Responsable Régional Service H/f

KION North America Corporation

Saran, France
Base: 55,000 to 65,000 euros gross on 13 months; b...
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Management of after-sales service
Team leadership and motivation
Client relationship management
** STILL, a leader in intralogistics, is seeking a Regional Service Manager (H/F) for its Centre Regional Directorate in Saran, France. The role involves overseeing service operations, managing a team, ensuring customer satisfaction, and optimizing financial performance. **

Job Summary

  • You have global responsibility for after-sales service activities including preventive and corrective maintenance and spare parts management across the regional client base.
  • The role involves leading a team of approximately 40 employees, including managers, support functions, and field technicians, while ensuring motivation and training needs are met.
  • The company offers a fixed gross salary between 55,000 and 65,000 euros on 13 months plus variable compensation, meal vouchers, profit sharing, health insurance, telework agreement, company vehicle with fuel card, and regular technical training.

Matching Summary

Match Score: 75

** STILL, a leader in intralogistics, is seeking a Regional Service Manager (H/F) for its Centre Regional Directorate in Saran, France. The role involves overseeing service operations, managing a team, ensuring customer satisfaction, and optimizing financial performance. **

Salary

Base: 55,000 to 65,000 euros gross on 13 months; Bonus/Equity: variable; Benefits: meal vouchers, profit sharing, health insurance, telework, company vehicle

Skills & Requirements

Must-have

  • management of after-sales service
  • team leadership and motivation
  • client relationship management
  • financial performance analysis
  • service contract management
  • SAP proficiency
  • quality and regulatory compliance

Nice-to-have

  • empathy and team accompaniment
  • commercial development skills
  • experience in high-end product services
  • change management
  • coordination with sales teams
  • participation in regional management committees

Key Requirements

  • Technical degree
  • Experience managing after-sales service
  • Proven leadership and team management
  • Financial and organizational skills
  • SAP software proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter