Sr. Strategic Customer Success Manager

Rhythmsoftwareinc

Atlanta, GA, United States
On-site
Drive customer value realization
Build executive-level relationships
Manage customer health and risk
Rhythm Software Inc. is seeking a Senior Strategic Customer Success Manager to enhance the experience of their key customers in the non-profit and association sectors. This position emphasizes a proactive approach to customer success, focusing on measurable outcomes rather than traditional support methods

Job Summary

  • Rhythm helps associations and non-profits deliver an exceptional online experience to their constituents.
  • This role is responsible for ensuring that Rhythm’s strategic customers achieve real, measurable outcomes through the platform and partnership.
  • You will work directly with executive stakeholders at mission-driven organizations — including Executive Directors, CIOs, COOs, and other senior leaders — to ensure Rhythm becomes a long-term strategic partner in their success.

Matching Summary

Match Score: 85

Rhythm Software Inc. is seeking a Senior Strategic Customer Success Manager to enhance the experience of their key customers in the non-profit and association sectors. This position emphasizes a proactive approach to customer success, focusing on measurable outcomes rather than traditional support methods.

Skills & Requirements

Must-have

  • Drive customer value realization
  • Build executive-level relationships
  • Manage customer health and risk
  • Orchestrate cross-functional success
  • Achieve measurable outcomes

Nice-to-have

  • Trusted advisor to senior leaders
  • Influence strategic product feedback
  • Shape the future of the market

Key Requirements

  • 5+ years of experience in Customer Success or Account Management
  • Experience working with executive stakeholders
  • Experience in SaaS or technology solutions
  • Experience in the association and nonprofit sector

Work Rights

Not specified

Tailored Resume

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