Patient Access Representative/medical Assistant - Lv Tropicana Family Medicine Clinic - Full Time 10 Hour Rotating Shift (non-exempt) (non-union)
University of Southern California
Los Angeles, CA, US
Base: $21.00 - $27.01 ph; bonus/equity: not specif...
Patient check-in and registration processes
Electronic health record (ehr) management
Adult and pediatric immunization administration
The position serves as the primary point of contact for patients, ensuring superior customer service while managing check-in, scheduling, and payment collection
Job Summary
The position serves as the primary point of contact for patients, ensuring superior customer service while managing check-in, scheduling, and payment collection.
Incumbents perform dual roles as Patient Access Representatives and Medical Assistants, including obtaining vital signs, administering immunizations, and assisting physicians with exams.
Candidates must maintain strict compliance with infection control policies, patient privacy standards, and Joint Commission documentation requirements.
Matching Summary
The position serves as the primary point of contact for patients, ensuring superior customer service while managing check-in, scheduling, and payment collection.
Salary
Base: $21.00 - $27.01 per hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Patient check-in and registration processes
Electronic health record (EHR) management
Adult and pediatric immunization administration
Vital signs collection and recording
Spanish language proficiency required
Appointment scheduling and coordination
Nice-to-have
Excellent customer service techniques
Ability to handle upset patients calmly
Experience with minor clinical procedures
Strong organizational skills for inventory
Advocacy for patient needs and care continuum
Key Requirements
Graduate from accredited Medical Assistant Diploma/Certificate Program
Basic Life Support (BLS) Healthcare Provider certification