Software Provider Support Specialist Ii

North Carolina Department of Revenue

Wake County, NC, United States
$39,671-$46,500; not specified; excellent comprehe...
Substitute tax form approval
External software provider support
Technical assistance via email, phone, ms teams
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • This position serves as technical support to the Department’s software provider community during the substitute tax form approval process, providing information to external Software Providers and internal work groups.
  • The state of North Carolina offers excellent comprehensive benefits, including health insurance, retirement plans, paid holidays, vacation and sick leave, and longevity pay.

Matching Summary

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.

Salary

$39,671-$46,500; Not specified; Excellent comprehensive benefits

Skills & Requirements

Must-have

  • Substitute tax form approval
  • External software provider support
  • Technical assistance via email, phone, MS Teams
  • Review and approve tax forms
  • Update internal tracking documents

Nice-to-have

  • Adaptable to work environment changes
  • Detail-oriented workflow organization
  • Process improvement suggestions

Key Requirements

  • High school diploma or GED
  • Four years of related administrative experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter