Provide comprehensive support to new and existing customers across all channels, focusing on the execution-only principle without providing advice
Job Summary
Provide comprehensive support to new and existing customers across all channels, focusing on the execution-only principle without providing advice.
Identify opportunities for customer development and utilize sales and cross-selling approaches, while actively participating in event representation and direct customer relationship building.
Enjoy a hybrid work model with 30 days of paid vacation, mobility and e-mobility benefits, comprehensive childcare cost coverage, and opportunities for personal and professional development.
Matching Summary
Provide comprehensive support to new and existing customers across all channels, focusing on the execution-only principle without providing advice.
Skills & Requirements
Must-have
Customer support across all channels
Customer retention and satisfaction
Handling customer complaints
Proficient in MS Office and CRM
Nice-to-have
Interest in capital markets
Proactive customer development
Team player in an enthusiastic team
Key Requirements
Completed (banking) commercial apprenticeship or comparable qualifications
Relevant professional experience in customer support