Customer Service Representative

CAE

Dallas, US
Exceptional customer experience
First point of contact
Manage front-office operations
The CSR is responsible for coordinating across functional teams to ensure an exceptional customer experience within the training center

Job Summary

  • The CSR is responsible for coordinating across functional teams to ensure an exceptional customer experience within the training center.
  • Perform front‑office duties, providing information related to training processes and logistics, and addressing reasonable customer requests.
  • Benefits include a competitive compensation package, internal career growth opportunities, 401(k) match, and a clean, climate-controlled work environment.

Matching Summary

The CSR is responsible for coordinating across functional teams to ensure an exceptional customer experience within the training center.

Skills & Requirements

Must-have

  • Exceptional customer experience
  • First point of contact
  • Manage front-office operations
  • TSA requirements completion
  • Weekend coverage required
  • Professionalism and punctuality

Nice-to-have

  • Strong interpersonal communication
  • Support clients in fast-paced setting
  • Spanish language skills
  • Experience in aviation or hospitality

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Basic administrative and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter