Core Agent (tel Operator) Overnight Shift

Four Seasons Hotels Ltd

Bahia Beach, Puerto Rico
Competitive salary; comprehensive benefits pyckage...
Answers phone inquiries efficiently
Handles guest reservations professionally
Monitors fire control panel safety
The Core Agent answers and directs phone calls while creating restaurant and spa reservations to achieve maximum customer satisfaction

Job Summary

  • The Core Agent answers and directs phone calls while creating restaurant and spa reservations to achieve maximum customer satisfaction.
  • Employees are encouraged to be their true self in an energizing culture that values treating everyone with genuine heart.
  • The role includes monitoring the hotel fire control panel and responding to emergency situations efficiently.

Matching Summary

The Core Agent answers and directs phone calls while creating restaurant and spa reservations to achieve maximum customer satisfaction.

Salary

Competitive salary; Comprehensive benefits package including Medical, Dental, Vision; Complimentary accommodation at other Four Seasons Hotels

Skills & Requirements

Must-have

  • Answers phone inquiries efficiently
  • Handles guest reservations professionally
  • Monitors fire control panel safety

Nice-to-have

  • Passion for genuine customer service
  • Previous luxury hotel experience
  • Strong communication skills

Key Requirements

  • Previous experience in Guest Services roles
  • Employment experience within a luxury Hotels

Work Rights

Not specified

Tailored Resume

Cover Letter