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The Toro Company is seeking a Technical Service Representative to join their EMEA Customer Care team in Oevel, Belgium. The role focuses on providing technical support for Toro's legacy and autonomous products to dealers and distributors while maintaining a professional knowledge of the technologies involved.
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Job Summary
Provide technical support to dealers and distributors in the Europe and Middle East region on Toro legacy and autonomous products.
Handle and manage requests from dealers, distributors, and other certified service providers for technical assistance and/or escalated customer cases.
Participate in training programs provided and required by The Toro Company to maintain a professional level of knowledge about the products and technologies.
Matching Summary
Match Score: 75
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The Toro Company is seeking a Technical Service Representative to join their EMEA Customer Care team in Oevel, Belgium. The role focuses on providing technical support for Toro's legacy and autonomous products to dealers and distributors while maintaining a professional knowledge of the technologies involved.
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Skills & Requirements
Must-have
technical product parts procedural expert
handle requests from dealers distributors
provide technical assistance escalated cases
maintain Toro approved certification
technical aptitude in automation technology
strong technical skills in PC mobile OS
Nice-to-have
assist with training trade shows marketing
develop refinement of customer self-help
Key Requirements
Bachelor’s degree in technical field
English German and Dutch communication
Solid understanding of combustion engine technology
Solid understanding of hydraulics
Technical aptitude in electrical electronic control systems
Technical aptitude in CAN hybrid technology
Technical aptitude in global positioning systems
Technical aptitude in electrically controlled hydraulics