Technical Service Representative

Toro Europe

Oevel, Belgium
**
Technical product parts procedural expert
Handle requests from dealers distributors
Provide technical assistance escalated cases
** The Toro Company is seeking a Technical Service Representative to join their EMEA Customer Care team in Oevel, Belgium. The role focuses on providing technical support for Toro's legacy and autonomous products to dealers and distributors while maintaining a professional knowledge of the technologies involved. **

Job Summary

  • Provide technical support to dealers and distributors in the Europe and Middle East region on Toro legacy and autonomous products.
  • Handle and manage requests from dealers, distributors, and other certified service providers for technical assistance and/or escalated customer cases.
  • Participate in training programs provided and required by The Toro Company to maintain a professional level of knowledge about the products and technologies.

Matching Summary

Match Score: 75

** The Toro Company is seeking a Technical Service Representative to join their EMEA Customer Care team in Oevel, Belgium. The role focuses on providing technical support for Toro's legacy and autonomous products to dealers and distributors while maintaining a professional knowledge of the technologies involved. **

Skills & Requirements

Must-have

  • technical product parts procedural expert
  • handle requests from dealers distributors
  • provide technical assistance escalated cases
  • maintain Toro approved certification
  • technical aptitude in automation technology
  • strong technical skills in PC mobile OS

Nice-to-have

  • assist with training trade shows marketing
  • develop refinement of customer self-help

Key Requirements

  • Bachelor’s degree in technical field
  • English German and Dutch communication
  • Solid understanding of combustion engine technology
  • Solid understanding of hydraulics
  • Technical aptitude in electrical electronic control systems
  • Technical aptitude in CAN hybrid technology
  • Technical aptitude in global positioning systems
  • Technical aptitude in electrically controlled hydraulics

Work Rights

Not specified

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