Associate Customer Service Technical Specialist, Content Support

Wolters Kluwer N.V

Multiple Locations
Hybrid
Html/xml proficiency for content structuring
Jira and confluence workflow management
Elk stack log analysis knowledge
Wolters Kluwer N.V is seeking an Associate Customer Service Technical Specialist for its Digital eXperience Group, focusing on customer-centric digital solutions and advanced technologies. The ideal candidate should possess a blend of technical skills, including proficiency in HTML/XML, scripting, and API integrations, while demonstrating a passion for technology and problem-solving. The position offers a hybrid work environment with opportunities for professional growth and mentorship

Job Summary

  • The role involves co-creating state-of-the-art digital solutions to drive revenue through innovation and advanced technology adoption.
  • Candidates will work within a user experience center of excellence focused on customer-centric product development and an AI center of excellence.
  • The position offers mentorship from senior developers, continuous training opportunities, and participation in innovative projects with cutting-edge technologies.

Matching Summary

Match Score: 85

Wolters Kluwer N.V is seeking an Associate Customer Service Technical Specialist for its Digital eXperience Group, focusing on customer-centric digital solutions and advanced technologies. The ideal candidate should possess a blend of technical skills, including proficiency in HTML/XML, scripting, and API integrations, while demonstrating a passion for technology and problem-solving. The position offers a hybrid work environment with opportunities for professional growth and mentorship.

Skills & Requirements

Must-have

  • HTML/XML proficiency for content structuring
  • JIRA and Confluence workflow management
  • ELK Stack log analysis knowledge
  • Scripting in Python, Bash, or JavaScript
  • REST/SOAP API integration experience
  • Alfresco enterprise content management
  • Solr search and indexing implementation

Nice-to-have

  • Neo4j familiarity
  • Passion for emerging technologies
  • Learning orientation and growth mindset
  • Excellent analytical problem-solving skills
  • Team spirit and clear communication
  • Proactivity and task autonomy
  • Knowledge of Dutch or French language

Key Requirements

  • Degree in Computer Science or related field
  • Demonstrable passion for software development
  • Brief experience in internships or personal projects
  • Excellent command of English language

Work Rights

Not specified

Tailored Resume

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