Servicing Operations Sr Specialist

Citizens Bank

Franklin, TN, US
Mail and package management
Compliance with service level agreements
Proficient in ms outlook, excel, word
The Servicing Operations Sr. Specialist supports the receiving and delivery of all incoming mail while ensuring accuracy and efficiency in a high-volume, fast-paced environment

Job Summary

  • The Servicing Operations Sr. Specialist supports the receiving and delivery of all incoming mail while ensuring accuracy and efficiency in a high-volume, fast-paced environment.
  • This role requires collaboration with vendors, branch, and back-office colleagues and involves managing special projects and adhering to regulatory compliance to minimize financial risk.
  • Citizens Bank is committed to fostering an inclusive culture where all colleagues are treated with respect and professionalism, providing equal employment opportunities.

Matching Summary

The Servicing Operations Sr. Specialist supports the receiving and delivery of all incoming mail while ensuring accuracy and efficiency in a high-volume, fast-paced environment.

Skills & Requirements

Must-have

  • Mail and package management
  • Compliance with service level agreements
  • Proficient in MS Outlook, Excel, Word
  • Attention to detail in fast-paced environment
  • Package tracking system usage
  • Multitasking and prioritization skills

Nice-to-have

  • Team player
  • Strong written and verbal communication
  • Cross-training within department
  • Collaborate with multiple management levels

Key Requirements

  • High school diploma or equivalent
  • Ability to lift 50 lbs
  • Understanding of department procedures
  • Background check clearance

Work Rights

Not specified

Tailored Resume

Cover Letter