Customer Service Representative

Caliber Public Safety

Wake Forest, NC, USA
Industry compyrable pyy; pyid weekly + eligible fo...
On-site
Greeting and providing extraordinary customer service
Monitoring work volume and recommending load level requests
Coordinating rental car/tow companies
Caliber Public Safety is seeking a Customer Service Representative to provide exceptional service to customers at their Wake Forest, NC location. The role involves managing customer interactions, coordinating services, and requires a minimum of one year of customer-facing experience

Job Summary

  • Perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers.
  • Benefits from day one: Immediately eligible for medical, dental and vision.
  • We see the potential in every member of our team and look for every opportunity to advance their careers.

Matching Summary

Match Score: 85

Caliber Public Safety is seeking a Customer Service Representative to provide exceptional service to customers at their Wake Forest, NC location. The role involves managing customer interactions, coordinating services, and requires a minimum of one year of customer-facing experience.

Salary

Industry Comparable Pay; Paid weekly and eligible for overtime; Benefits from day one

Skills & Requirements

Must-have

  • Greeting and providing extraordinary customer service
  • Monitoring work volume and recommending load level requests
  • Coordinating Rental Car/Tow companies
  • Knowledge of insurance partner requirements

Nice-to-have

  • Collaborative environment
  • Fast-paced environment adaptability
  • Promoting from within career growth

Key Requirements

  • 1+ years of experience in a customer-facing environment
  • Eligible to work in the U.S. with no restrictions

Work Rights

Must be eligible to work in the U.S. with no restrictions

Tailored Resume

Cover Letter