Representative, Customer Service

Carl Zeiss Pty Ltd

Not specified; eligible for performance bonus
3-5 years proven customer service experience
High volume call handling skills
Manual order entry proficiency
The role serves as the primary contact for Eye Care Professionals within the Zeiss network of labs

Job Summary

  • The role serves as the primary contact for Eye Care Professionals within the Zeiss network of labs.
  • Employees manage a high volume of incoming calls daily to take orders and provide accurate shipping estimates.
  • The company offers robust benefits including medical plans, retirement savings matching, and paid time off.

Matching Summary

The role serves as the primary contact for Eye Care Professionals within the Zeiss network of labs.

Salary

Not specified; eligible for performance bonus

Skills & Requirements

Must-have

  • 3-5 years proven customer service experience
  • High volume call handling skills
  • Manual order entry proficiency
  • Microsoft Office Suite familiarity
  • Basic keyboarding and 10-key skills

Nice-to-have

  • Previous optical industry experience
  • Strong verbal and written communication
  • Ability to adapt to different personalities
  • Positive customer service attitude
  • Willingness to learn optical skills

Key Requirements

  • HSD / GED required
  • 3-5 years customer service experience
  • Familiarity with email and Microsoft Office
  • Basic keyboarding and 10-key skills

Work Rights

Not specified

Tailored Resume

Cover Letter