Platform Operations Centre (noc) Engineer

AllPointsFibre

Reading, United Kingdom
On-site
Network infrastructure monitoring
Incident response and resolution
Network documentation and maintenance
The POC Engineer plays a critical role in ensuring the reliability and performance of the APFN network by proactively monitoring infrastructure, responding to incidents, and collaborating with internal teams

Job Summary

  • The POC Engineer plays a critical role in ensuring the reliability and performance of the APFN network by proactively monitoring infrastructure, responding to incidents, and collaborating with internal teams.
  • Key responsibilities include continuously monitoring network infrastructure, identifying and responding to incidents, diagnosing issues, logging incidents via ServiceNow, and performing routine maintenance.
  • Benefits include 30 days annual leave plus bank holidays, private medical insurance, income protection, a health plan, and access to wellbeing initiatives.

Matching Summary

The POC Engineer plays a critical role in ensuring the reliability and performance of the APFN network by proactively monitoring infrastructure, responding to incidents, and collaborating with internal teams.

Skills & Requirements

Must-have

  • Network infrastructure monitoring
  • Incident response and resolution
  • Network documentation and maintenance
  • TCP/IP, BGP, OSPF, VLANs, MPLS
  • ServiceNow (SNOW) incident logging
  • Network monitoring and management tools

Nice-to-have

  • Calm and methodical approach
  • Passion for high-quality network services
  • Experience with multi-vendor environments
  • Background in telecoms or service provider networks

Key Requirements

  • Strong analytical and problem-solving skills
  • Ability to work effectively in high-pressure environments
  • Clear and confident communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter