Exceptional verbal and written communication skills
Ability to work heavy incoming call volume
Experience with ms office suite required
The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner while developing positive client relationships
Job Summary
The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner while developing positive client relationships.
Key duties include scheduling appointments, routing technicians, processing cash payments, and maintaining accurate records in the PestPac system.
The role requires working two Saturdays per month and handling high volumes of incoming calls with minimal wait times.
Matching Summary
The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner while developing positive client relationships.
Skills & Requirements
Must-have
Exceptional verbal and written communication skills
Ability to work heavy incoming call volume
Experience with MS Office Suite required
Ability to use PestPac software
Must be able to sit stand and walk for extended periods
Nice-to-have
Previous customer service experience preferred
Positive attitude fostering harmonious workplace
Demonstrates empathy and sense of urgency
Flexible when needed in dynamic environment
Key Requirements
No prior experience required but previous customer service experience strongly preferred
Must be able to work two Saturdays per month as needed
Physical ability to sit, stand, and walk for extended periods