Associate Support Engineer, Region Services

Amazon

Sydney, Australia
On-site
Linux technical support in the cloud
Advanced troubleshooting techniques
Customer issue resolution
The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads

Job Summary

  • The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads.
  • Key job responsibilities include applying advanced troubleshooting techniques, interacting with engineers to resolve customer issues, and driving projects that improve support processes.
  • We’re committed to helping our builders grow through continuous learning, mentoring, and collaboration with industry experts.

Matching Summary

The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads.

Skills & Requirements

Must-have

  • Linux technical support in the cloud
  • Advanced troubleshooting techniques
  • Customer issue resolution
  • Drive critical customer communication
  • Improve support processes
  • Work with AWS services

Nice-to-have

  • Continuous learning and mentoring
  • Collaboration with industry experts
  • Inclusive team culture
  • Work-life harmony

Key Requirements

  • Australian citizen
  • Hold or be eligible for Australian Government Security Clearance
  • Complete Organisational Suitability Assessment

Work Rights

Australian citizenship required

Tailored Resume

Cover Letter