Surgical Claims Officer

Elgin State Bank

Adelaide, Australia
Fully remote
Review medical and surgical documentation
Evidence-based decision making
Engage with medical professionals and stakeholders
The Claims Officer will provide crucial support to our business and customers, gaining fundamental knowledge of frontline claims management

Job Summary

  • The Claims Officer will provide crucial support to our business and customers, gaining fundamental knowledge of frontline claims management.
  • This permanent, full time role based in Adelaide offers flexibility to work from home once fully trained.
  • EML provides a diverse and collaborative team culture, comprehensive learning and development opportunities, and generous employee benefits including paid parental leave and wellbeing programs.

Matching Summary

The Claims Officer will provide crucial support to our business and customers, gaining fundamental knowledge of frontline claims management.

Skills & Requirements

Must-have

  • Review medical and surgical documentation
  • Evidence-based decision making
  • Engage with medical professionals and stakeholders
  • Manage competing priorities in fast-paced environment
  • Strong communication skills

Nice-to-have

  • Experience with Salesforce
  • Experience with Microsoft Office Suite
  • Empathetic and professional customer focus
  • Ability to interpret medical reports
  • Highly organised with time management skills

Key Requirements

  • Ability to interpret medical information
  • Strong communication skills
  • Customer focus in sensitive situations

Work Rights

Not specified

Tailored Resume

Cover Letter